16. Solution: RTO Exercise

ND0063 C1 L3 11 Recovery TIme Objective Exercise Solution Video

Recovery Time Objective (RTO)

  • 00:00 - Problem happens (0 minutes)
  • 00:05 - An amount of time passes before an alert triggers (5 minutes)
  • 00:06 - Alert triggers on-all staff (1 minute)
  • 00:16 - On-call staff may need to get out of bed, get to computer, log in, log onto VPN (10 minutes)
  • 00:26 - On-call staff starts diagnosing issue (10 minutes)
  • 00:41 - Root cause is discovered (15 minutes)
  • 00:46 - Remediation started (5 minutes)
  • 00:56 - Remediation completed (10 minutes)

Total time: 56 minutes

An RTO of one hour for this incident would be reasonable.

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